What if you could see, sense and respond to every customer instantly?

Now you can.

Allegiance and Maritz Research are joining forces to become...

Make Customer Experience a Part of Your DNA

Today’s consumers have an unlimited and instant ability to share their brand experiences. One customer experience – good or bad – can influence millions of others.

Given their reach, power and influence, every customer is king. And your customers must be the central focus of your everyday operations.

At MaritzCX, we can help you ingrain customer experience intelligence and action systems into the DNA of your business operations.

See, Sense & Act

Gain the power to see, sense and act on the experiences of every individual customer across all touch points and interactions on the spot.

Our new approach to measuring, managing and delivering customer experience solutions gives everyone in your organization the power to respond instantly – frontline employees, managers, CX pros and c-suite executives.

Retain. Grow. Repeat. For a lifetime.

We’re a new kind of customer experience company. Our new approach will help you operationalize CX disciplines. Together, we have a whole solution to help clients increase retention, conversion and lifetime value with their customers, greatly impacting your business’s financial performance.

Learn more about Maritz Research and Allegiance joining forces to create MaritzCX, your customer experience partner.

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If We Know What To Do, Why Can’t We Do It? Challenges in Applying the VOC.

We asked clients at the MaritzCX Automotive Conference what are the biggest hindrances in taking the Voice of the Customer and actually applying...

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