What are you currently working on?

As a Senior Director, Strategic Consulting in the Financial Services Research Group, I apply my 30 years of marketing research experience in the Financial Services industry to bring an industry perspective to research studies. I collaborate with teams, ensuring that research is designed to produce actionable insights that address our clients’ underlying business problems and provide a solid foundation for recommendations. I work on a wide range of customer experience, branding, and product development research.

What were you doing prior to joining Maritz Research?

Before joining Maritz, I spent 14 years in research with PNC Financial Services, where I led PNC’s marketing research team responsible for the retail banking, small business, investment, wealth management, and commercial banking lines of business. I managed research relating to branding, segmentation, new product development, as well as customer and employee satisfaction and loyalty measurement programs. I have also held various marketing research and strategic planning positions with Westinghouse Credit Corporation.

What do you like about working at Maritz Research?

Maritz Research offers a collegial atmosphere and the opportunity to work on cutting edge projects with some of the best minds in the research business. I enjoy the variety of challenges we face jointly with our clients as we apply research solutions to answer our clients’ business questions.