Maritz Research and evolve24 Twitter Study
A recent poll conducted by Maritz Research and its social intelligence arm, evolve24, found that frequent Twitter users who have used the social media tool to complain about their customer experience with a company overwhelmingly want those companies to be listening to their comments.
Thanks for your interest in the Maritz Research and evolve24 Twitter Study.
View the results in the executive summary.
10/05/2011 8:30 AM Central