Customer Experience Lessons from Jack Nicholson
Customer Experience Lessons from Jack NicholsonIn the film Five Easy Pieces, Jack Nicholson depicts the surly oil rig worker Robert Eroica Dupea. Shot in 1970, the chicken salad sandwich scene lives on in film history. The clip not only gives us good insight into Nicholson’s character, but 42 years later I believe it also gives us great insight into the [...]
- April 13, 2012
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- The Lighter Side, 2012 automotive industry, 2012 Canadian car market, 2012 US car market, automotive analysis, automotive industry, automotive marketing, car buying, car industry, chris travell, customer experience, customer satisfaction, five easy pieces, jack nicholson, maritz research